When do we get paid?
Every second Friday. A pay period is a two-week period that starts on the Sunday of the first week, and ends on the Saturday of the second week. The payday for that period is the Friday after the period ends.
To find out the exact dates, please click on the Calendars link at the top of this page, and select any calendar. Paydays have a yellow square!
If payday falls on a stat, the funds are usually advanced on the Thursday, instead, but this is dependent on our payroll company (we can’t guarantee a Thursday payday).
Payroll is done on the Monday before the payday, no exceptions. If hours need to be corrected, or if there are any changes to be made, or whatever, please let Diane know as soon as possible Monday morning. Once the payroll is processed and finalized, it cannot be changed.
Do we get pay stubs?
Yes. Pay stubs are sent by email, so please make sure your email address is current, and that you’re able to receive emails from NO-REPLY@DELUXE.CA. They are sent as a password-protected PDF file.
My pay stub is password protected and I don’t know the password – help!
The password for your pay stub is your Social Insurance Number, with no spaces. For example, if your Social Insurance Number is 987 654 321, you’d enter 987654321 in the password field. If this doesn’t work, please contact Diane as soon as possible!
Do we get paid for statutory holidays?
Yes. By law, all employees are paid 8 hours straight time (or Flat Rate 1) for any statutory holidays (also known as ‘General Holidays’ under the Alberta Employment Standards Code).
The only exception is if an employee has an unscheduled absence on the working day before the stat, or the working day after. In this case, no holiday pay will be issued. For further details on stat pay and missed days, please refer to the Alberta Employment Standards Code, under the Basic Eligibility section, which states:
“An employee is not entitled to holiday pay when they:
– don’t work on a general holiday but are required or scheduled to do so, or
– are absent from employment without consent of the employer on the employee’s last regular working day preceding, or first regular working day following, the general holiday.”
In other words, if you call in sick or don’t show up for work the working day before or after the stat, you don’t get paid for the stat.
A stat falls within my scheduled vacation time – do I get paid for it?
Yes. Vacation time is considered to be scheduled time off, and that means that any statutory holidays that fall within scheduled time off will be paid the usual 8 hours. The stat will count as a regularly paid day, not a vacation day.
For example, if you book a week off for vacation from Monday to Friday, and Monday is the stat, you’ll be paid 1 day stat pay, and 4 vacation days.
Which days are stat holidays?
New Year’s Day (January 1)
Family Day (the third Monday in February)
Good Friday (the Friday before Easter Sunday)
Victoria Day (the Monday that falls on or before May 24)
Canada Day (July 1)
Heritage Day (the first Monday in August)
Labour Day (the first Monday in September)
Thanksgiving Day (the second Monday in October)
Remembrance Day (November 11)
Christmas Day (December 25)
Boxing Day (December 26)
What if the stat falls on a weekend?
Normally, if the stat falls on a weekend, we’ll take the previous Friday or next Monday off.
For example, if the stat falls on a Saturday, we’ll get the Friday before off. If the stat falls on a Sunday, we get the Monday off.
Please note that our day off will depend on our major suppliers; since acquiring parts is a crucial part of our business, we have to take the same day off that they do. If a stat falls on a Sunday, and they take the Friday off and work Monday, we usually will, as well. In such cases, we’ll call the suppliers in advance to find out which day we’ll take off, so everyone gets some notice as to which day off we’ll have.
Normally, we’ll get the same day off that the banks and Canada Post do.
Remembrance Day
An exception is Remembrance Day. Since November falls in our busiest season (snow tire installs), we may work that day, and then have an extra day off with pay during the Christmas break. Each year, Remembrance Day will be examined on a case-by-case basis, and employees will be given advance notice as to what’s happening.
Do we get paid sick days?
Unfortunately, no. Any sick time is unpaid by the company. If an employee is injured on the job and ends up on Worker’s Compensation, WCB will cover 90% of your wages for days off specified by a doctor. If you must take sick days and are worried about losing pay, we do allow you to release vacation pay to cover the sick days (if you have the required amount of vacation pay available). Our benefit plan also includes Short-Term and Long-Term Disability insurance, so if you have an extended illness that is documented by a physician, you’ll be paid through that.
How does vacation pay work?
As per the Alberta Employment Standards Code, vacation time/pay is accrued and paid as follows:
From 1-5 years of employment, an employee will get two weeks paid vacation time (4% vacation pay)
From 5+ years of employment, an employee will get three weeks paid vacation time (6% vacation pay)
If you have any questions about how much vacation pay or how many vacation days you have available, please contact Diane.
Can I release my vacation pay without taking time off?
Yes. Please note that vacation pay is accrued to cover your days off; if you release your vacation pay without taking time off, you will not qualify for paid time off. If vacation pay is released outside of vacation time, you will either have to take unpaid vacation, or work through your vacation days. Also, please note that if you release your vacation pay on a regular pay (where you’ve worked 40 hours each week), the resulting income tax deduction may be substantial. Please see this page for more information.
How do I book vacation time?
Use the link at the top (Payroll – Request Vacation Days). Please note that except in emergency circumstances, all vacation time must be requested at least seven calendar days in advance. Vacation time must be approved by management prior to being taken, and it is first-come, first-serve. To ensure you get your preferred days, please book well in advance!
Where’s my T4?
Your T4s are sent by email from the same company that sends you your pay slips. The password for your T4 slip is the same as the one for your pay slip (your Social Insurance Number with no spaces).